All orders excluding Bikes, Frames and Handbuilt Wheels are despatched  when possible within 24 hours of receipt of cleared funds by first class post with the Royal Mail.

dhcyclesport@aol.com

We want you to be completely satisfied with your new purchase from us. If for any reason you are not happy with your goods then simply return them within 7 working days from the date after the goods were received by you unused, unmarked and in their original packaging with a cover note explaining what you would like us to do. You will not be reimbursed with any return postage or carriage costs

Cancellation

We want you to be completely satisfied with your new purchase from us. However if you would like to cancel your order please email us at dhcyclesport@aol.com . We will reimburse any monies paid

DHCylesport  is committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). If you have any requests concerning your personal information or any queries with regard to these practices please contact us at the e-mail provided below.

Information collected ::
We collect the information you supply to us through our registration forms, and every time you e-mail us. We also collect information automatically about your visit to our site. The information obtained in this way, which includes browsing patterns, is only used in aggregate form, and as such cannot be used to identify you.This aggregate information is used to:  aid strategic development, audit usage of the site Use of personal information We process personal information collected via DHC for the purposes of:

·            1. providing the best possible service processing any orders you may have made

·            2. providing you with information about products and services we offer

If you do not wish to receive information about our products or services please let us know.

Use of cookies ::
Cookies (tiny text files, temporarily stored on your computer) are needed to allow us - and every other on-line shop - to put the items you've chosen into the right shopping basket. We're sorry if this offends you but there's no other way for us to make it all work.

Disclosures ::
We will not pass your information to any third parties. You can also email us to stop receiving any information about us and our services by e-mailing. If you have any queries about our Privacy Statement you should contact us by e-mail 

 For more information, please e-mail us at

dhcyclesport@aol.com

 

We do not intend to store or currently store financial details(credit or debit card numbers) .

We will not pass any information to any third party